Information We Collect

When you interact with JoinTechZone, we collect certain information to provide educational services and improve your learning experience. We're transparent about what we gather and why.

Information You Provide Directly

• Contact details including name, email address, and phone number when you register for webinars or request information
• Payment information processed securely through third-party payment processors when enrolling in courses
• Educational background and learning goals to help us recommend appropriate courses
• Communication preferences and feedback about our educational content
• Questions submitted through contact forms or during live webinar sessions

Automatically Collected Information

Like most websites, we automatically collect technical information when you visit jointechzone.com. This helps us understand how people use our site and where we can improve.

• Device information such as browser type, operating system, and screen resolution
• IP address and general location data for security and analytics purposes
• Pages visited, time spent on each page, and navigation patterns within our site
• Referral sources showing how you found our website

How We Use Your Information

We use collected information solely to provide educational services and maintain our platform. Here's what that looks like in practice.

We don't sell your personal information to third parties. That's not how we operate. Your data stays within our educational ecosystem unless you explicitly consent otherwise.

Data Storage and Security

Protecting your information is something we take seriously. We employ industry-standard security measures, though it's worth noting that no online system can be 100% secure.

• Data encryption during transmission using SSL/TLS protocols
• Secure servers hosted in facilities with physical and digital access controls
• Regular security audits and vulnerability assessments
• Limited employee access to personal data on a need-to-know basis
• Immediate notification procedures in case of any security breach affecting your data

Your Rights Under Vietnamese Law

Vietnam's data protection regulations give you specific rights regarding your personal information. We comply with these requirements and make it straightforward to exercise your rights.

Access and Correction

You can request a copy of the personal information we hold about you. If anything is inaccurate or outdated, we'll correct it promptly upon your request.

Data Deletion

You have the right to request deletion of your personal data. We'll process these requests within 30 days, though certain information may need to be retained for legal compliance or legitimate business purposes.

Objection and Restriction

You can object to certain types of data processing or request that we restrict how we use your information. For instance, you might want to opt out of marketing communications while still receiving course-related updates.

Data Portability

Upon request, we can provide your personal data in a structured, commonly used format that allows you to transfer it to another service provider.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and understand user behavior. These small text files help us remember your preferences and provide a better experience.

• Essential cookies that enable basic site functions like secure login and navigation
• Analytics cookies that help us understand which content resonates with learners
• Preference cookies that remember your settings and choices
• Session cookies that maintain your login status during a single visit

You can control cookie settings through your browser, though disabling certain cookies may limit site functionality. Most browsers allow you to refuse cookies or alert you when they're being sent.

Third-Party Services

We work with select third-party providers to deliver our educational services effectively. These partners may process your information under strict confidentiality agreements.

Payment Processors

Course payments are handled by reputable payment gateways that comply with international security standards. We don't store your full credit card information on our servers.

Email Service Providers

We use email platforms to send course materials, webinar reminders, and educational updates. These providers have their own privacy policies and security measures in place.

Analytics Providers

Analytics tools help us understand how people interact with our content. This data is anonymized and used solely for improving educational delivery.

International Data Transfers

While JoinTechZone primarily operates in Vietnam, some of our service providers may store or process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to Vietnamese data protection standards.

We only transfer data internationally when necessary for service delivery and require all partners to maintain security standards equivalent to those we enforce domestically.

Children's Privacy

Our financial analysis courses are designed for adults. We don't knowingly collect personal information from individuals under 16 years of age without parental consent. If we discover that we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can address the situation.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students via email and post a notice on our website.

The updated policy takes effect 30 days after notification, giving you time to review changes. Continued use of our services after that period indicates acceptance of the updated terms.